Free shipping applies only to the Contiguous US.
Most Continental US orders are shipped via UPS. All orders shipping to Alaska, Hawaii, or a PO Box will be shipped via USPS.
Street Addresses Only for UPS
You must use a street address for all UPS orders. UPS cannot deliver to PO Boxes. All orders to PO Boxes will ship via USPS.
Shipping Time Requirements
Orders typically ship in 1-3 business days and arrive in 1-8 business days. Orders shipping to Alaska, Hawaii, or a PO Box may take longer to ship and arrive.
***Due to Coronavirus related restrictions, we cannot guarantee shipping/transit times. Orders may take 1-2 weeks to ship & arrive. We apologize for any inconvenience.***
Shipping/Handling and Delivery to Canada
At this time, we do not ship to Canada. You can order from www.amazon.ca or check with your local pet store.
Shipping/Handling and Delivery International
We currently do not ship outside the US. However, you can check your local Amazon or QVC website.
Sales Tax Information
We may be required to collect state and local sales tax on orders shipped to certain states. Some states charge sales tax on merchandise and shipping, while others charge sales tax only on merchandise; we must follow the rules of each state.