Free Shipping on Orders over $25 in Contiguous US

Due to Coronavirus related restrictions, we cannot guarantee shipping/transit times. 

Orders may take 2 or more weeks to ship & arrive. 

We apologize for any inconvenience. We hope you stay safe & healthy!

Returns

 


Return Policy:

Any item can be returned provided it is clean and in the original packaging.

Returns must be made within 30 days of purchase.

If your item is defective email us at e-mail customerservice@neaterpets.com or call us at 877-917-PETS (7387)

Please Note: Out of an abundance of caution to protect our employees and prevent the spread of the COVID-19, we are working remotely. Please email us or leave a detailed voicemail with your name and order information and we will return your call.