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Return & Exchanges

 


Return/Exchange Policy:

Any item can be returned or exchanged provided it is clean and in the original packaging.

Returns & Exchanges must be made within 30 days of purchase.

Customer will be responsible and must prepay for any shipping charges to return the item(s) to us.

If your item is defective email us at e-mail customerservice@neaterpets.com or call us at 877-917-PETS (7387)

Please Note: Out of an abundance of caution to protect our employees and prevent the spread of the Coronavirus (COVID-19), we are working remotely. Please email us or leave a detailed voicemail with your name and order information and we will return your call.