Free Shipping on Orders over $25 in Contiguous US

Due to Coronavirus related restrictions, we cannot guarantee shipping/transit times. 

Orders may take 2 or more weeks to ship & arrive. 

We apologize for any inconvenience. We hope you stay safe & healthy!

Return & Exchanges

 


Return/Exchange Policy:

Any item can be returned or exchanged provided it is clean and in the original packaging.

Returns & Exchanges must be made within 30 days of purchase.

If your item is defective email us at e-mail customerservice@neaterpets.com or call us at 877-917-PETS (7387)

Please Note: Out of an abundance of caution to protect our employees and prevent the spread of the Coronavirus (COVID-19), we are working remotely. Please email us or leave a detailed voicemail with your name and order information and we will return your call.